My Care gives you greater control over your healthcare by providing personalised and secure online access to specific parts of your hospital medical records. It is a free, optional service. You can still interact with us via traditional methods, such as letters and phone calls, if you prefer.
What can I see on My Care?
Through the portal, you can securely access information regarding your secondary care (hospital or specialist community) visits, including:
- Medications prescribed by hospital specialists.
- Appointments for hospital clinics and treatments.
- Test Results arranged by your hospital team.
Please Note: My Care does not include Primary Care records. This means GP appointments or test results requested by your GP will not be displayed.
Important things to Note
- Historical Records: You will only see information added after your Trust implemented the encompass system.
- Test Results: Some results are released automatically; others are released after a clinician has reviewed them.
- Social Care: These records are not currently available but will be added in the future.
- Evolution: My Care is constantly evolving based on patient feedback and new technology.