Freedom of Information

Under the Freedom of Information Act 2000, you have a right to access recorded information held by public sector organisations, including this GP Practice.

Whether you are a patient or a member of the public, you can request information about how we operate, our spending, and our policies.

How to Make a Request

To request information, please write to our Practice Manager.

  • What to include: You must provide your full name and a contact address (email or postal) for our reply.
  • No reason needed: You do not need to tell us why you want the information.
  • Format: If you prefer the information in a specific format (e.g., printed paper or via a memory stick), please let us know. We will do our best to meet your request.

Costs and Timelines

  • Timeframe: We aim to respond within 20 working days. If your request is complex and we need more time, we will contact you to explain why and provide an updated expected date.
  • Fees: Most requests are free. However, we may charge a small fee for significant photocopying or postage costs. We will always notify you of any charges before processing your request.

The Information Commissioner’s Office (ICO)

The ICO is the UK’s independent body set up to uphold information rights. They provide guidance on data protection and freedom of information.

If you are unhappy with how we have handled your request, you can contact the ICO for advice or to make a complaint.

Copyright and Re-use of Information

The material provided through our Publication Scheme is the property of the Practice unless stated otherwise.

You are free to re-use this information accurately and in a way that is not misleading, provided you acknowledge the source. This permission does not apply to any third-party material we may hold.