Practice Team

Practice Manager

The Practice Manager oversees the business operations of the surgery, ensuring that the right systems and personnel are in place to provide high-quality patient care. Their responsibilities span several key areas, including human resources, finance, patient safety, premises management, and IT infrastructure. By supporting the GPs, medical staff, and administrative team, the Practice Manager ensures the smooth delivery of patient services and works to develop extended services that enhance the overall patient experience.

Reception

When you contact us, either by phone or in person, our staff are here to help. They handle everything from scheduling appointments to organising your documentation, all to ensure our practice operates efficiently and you receive excellent care. Their role is incredibly busy, and we appreciate your understanding and patience, especially during peak times when they’re managing a high volume of calls and inquiries. You might be asked for a little personal information about your medical condition. This isn’t just for us; it helps us direct you to the most suitable clinician and allows all the healthcare professionals within our practice to work together seamlessly to support your health and well-being.

All staff are required to adhere to the Practice’s Confidentiality Policy and the Data Protection Act 2018.